Cruise Passenger Rights: Safety, Records and Claim Review

What should I do after an onboard injury or safety incident?

Seek medical attention and emergency assistance where needed. Ask how to report the incident and retain any report number, witness details and available medical records. If a crime or immediate danger is involved, contact the appropriate authorities; a civil intake form is not an emergency service.

• 1. Keep booking records and the full passenger ticket terms.
• 2. Photograph relevant conditions only if safe and appropriate.
• 3. Record incident, treatment and reporting dates.
• 4. Preserve emails, bills and follow-up care records.
• 5. Request prompt review of notice, filing and forum provisions.